Privacy Policy
A clear explanation of how we handle the information you share with us, and the choices available to you.
This policy covers the Fleek Soft company website and business inquiries. Individual products and client services may have separate privacy notices.
1. About this policy
This Privacy Policy describes how Fleek Soft handles personal information in connection with this company website and business inquiries. You can contact us at contact@fleeksoft.com or +92 315 7499335. Our team is based in Sialkot, Pakistan.
Individual apps, customer projects, and other services may have their own privacy notices. This notice does not replace those notices or a written data-processing agreement.
2. Information we collect
When you contact us, we receive the details you choose to provide, such as your name, email address, selected service, and project message. Telephone or email conversations may also contain business contact details and information about your requirements.
Our hosting and security providers may process technical information needed to operate the website, such as IP addresses, requested URLs, browser information, timestamps, and diagnostic records. Please do not submit passwords, payment details, patient records, or other sensitive personal information through the inquiry form.
3. How we use your information
- Respond to inquiries and discuss your project requirements.
- Prepare proposals and manage a prospective or existing business relationship.
- Operate, maintain, and protect the website and investigate technical problems or misuse.
- Meet applicable legal obligations and establish or defend legal claims.
Where data protection law requires a lawful basis, we rely on steps taken at your request before entering a contract, performance of a contract, legitimate interests in responding to business inquiries and securing our services, legal obligations, or consent where required. Any legitimate-interest processing remains subject to your rights and applicable law.
6. How long we keep information
We keep inquiry information for as long as it is needed to respond, follow up on the inquiry, and manage a resulting business relationship. Relevant records may be retained longer where needed to meet legal, accounting, contractual, or dispute-resolution obligations.
The retention period depends on whether an inquiry becomes a project, whether there are ongoing support obligations, and whether a legal obligation or unresolved claim requires the records. Information that is no longer needed should be deleted or anonymized. You can ask about retention of your specific inquiry using the contact details below.
7. Security and international processing
We use appropriate measures to protect information against unauthorized access, disclosure, alteration, or loss. No internet transmission or storage system can be guaranteed completely secure.
Our team and service providers may process information in countries other than your own. Where applicable law requires safeguards for international transfers, those requirements apply. Contact us for details relevant to your inquiry or project.
8. Your choices and rights
Depending on your location and applicable law, you may have rights to request access to or correction of your information, deletion, restriction of processing, portability, or to object to certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.
To make a request, email contact@fleeksoft.com with “Privacy request” in the subject. We may ask for information needed to verify your identity and will respond within the time required by applicable law. You may also have a right to complain to your local data protection authority.
9. Children’s information
This company website is intended for people exploring business software services. The inquiry form is not intended for children, and we do not knowingly solicit personal information from children. If you believe a child has submitted personal information, contact us so we can review and address it.
10. Changes and contact
We may update this policy when the website, our practices, or applicable requirements change. The date at the top of the page identifies the latest revision. Where legally required, we will give additional notice of a material change.
For questions or requests, contact Fleek Soft at contact@fleeksoft.com, call +92 315 7499335, or use our contact form.